I have not received a confirmation email

If an order number is displayed on your screen, that is an indication that your order has been submitted. The confirmation email may be in your 'spam' rather than in your inbox.

If you have created an account on our system the delivery will be present in your historical orders, logon to your account to consult this information.

If you didn’t receive an order number please contact our customer service to find the status of your order. You must provide the e-mail address you entered when ordering and en estimated purchase date and time so we can find your order.